QQI LEVEL 5 COURSES
No CAO points requirement!
Applications Open for September 2023
Learn English in Kinsale
This course is designed for students, where English is not their first language. We focus on effective communication and include comprehensive work on grammar, vocabulary, pronunciation, and the skills of listening, speaking, reading and writing.
New vocabulary plays a huge role in this course and our expert teachers ensure that you are prepared for work or furthering your education, as you will be better able to use English more accurately, effectively and with more confidence in preparation for the workplace.
We welcome all nationalities to our hugely diverse college campus to improve your English!
| Course Code: | 5M2071 - QQI Level 5 Certificate in Contact Centre Operations |
| Entry requirements: | 1. Leaving Certificate or equivalent. For mature applicants appropriate experience will be considered in lieu of formal qualifications. 2. All applicants will be required to attend an interview 3. An offer of a place on this course means the applicant has met the minimum entry requirements set out here and satisfactory presentation at interview. Applicants will be required to sit an English Language Test achieving a grade of B1 or higher to enrol on the course |
| Course Duration: | 1 year |
| Commencement Date: | September 2023 |
| Course Co-Ordinator: | Mr. Klaus Harvey |
| Contact information: | info@kinsalecollege.ie |
About The Course
This course is designed for students from overseas who wish to improve their English skills in speaking, writing, listening and reading. Students will improve their grammar, vocabulary and pronunciation.
Students will gain confidence in speaking and writing in English everyday situations. There will be plenty of opportunities for working together in small groups to improve fluency.
Ideal for students who wish to gain employment or progress into further education and third level in Ireland.
Module Info & Codes
English as a Second Language: 5N1632
Contact Centre Skills: 5N1361
Customer Service: 5N0972
Work Experience: 5N1356
Communications: 5N0690
Information & Administration 5N1389
Word Processing: 5N1358
Digital Presentation 5N0563
How to Apply & Application Deadline
Applications for all our courses will be available on the website by simply clicking the ‘Apply Now’ button at the top of the page. Alternatively, please ring a member of our team on (021) 4772275 for assistance on the application process.
Interviews will be held for all courses throughout the college year. Please check your email for further updates upon receipt of application.
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1
Career Opportunities
Our Career Network
Customer service, contact/call centres, receptionists, and administration positions requiring bi-/multilingual skilled individuals with an awareness of good customer service and excellent telephone technique.
2
Further Studies
Opportunities
Kinsale College QQI Level 6 Certificate in Business 6M4985.
Excellent progression opportunities to UCC and other Higher Education colleges. Special arrangements in place with CIT (CCPS) and Tralee IT for Kinsale College students.
3
Work Placement/Experience
Workplacement
Participants will be required to undertake 10 days of work placement in a suitable area. The College will assist participants in identifying suitable placements.
